I've placed an order but it hasn't been delivered yet?
Status: Network Disruption
Spain – Transport Strike Some associations of the transport sector have called for an indefinite strike as from the 14th of March applicable to Spanish Territory. From information received, picket lines are stopping trucks and vans in main cities and industrial parks where the transports/logistics companies are located. Delays are to be expected so we will monitor and provide updates.
Italy - Postal workers to go on strike: Media sources indicated that workers at Poste Italiane in Liguria are to take part in an overtime strike. The overtime strike is set for all staff from March 16 until April 16. The strike is due to workers demanding better working conditions
***We also request that once you have submitted a request to please not send another email until you receive a response from us, as increased emails will automatically move your ticket lower down in the queue and delay your response time***
For any questions or general support, please visit our FAQs page .
Still need help?
Our friendly Customer Service Team are available:
Monday - Friday: 09:00 - 17:30 (GMT)
If your unable to find the answers that you need then please contact our Customer Support team ([email protected])
Once your email has been received you will receive an automated response providing you with your support number, keep an hold of this for your records.
The team aim to get back to you normally within 72 working hours.
***During busy periods the response time can take longer***